Make Technology Work for You with Managed It Services from Lang
Technology has quickly worked its way from the accounting office to practically every facet of today’s business operation. No longer is technology an afterthought in your plan for success. The quality of your IT services directly affects the performance of your entire workforce. Are you leveraging technology to gain a competitive advantage? Are you providing your workers with a stable and secure platform so they can focus on the important duties to ensure your success?
You know you need more from technology, but you don’t know how to get there. That’s where the managed IT services from Lang Company come in. We bridge that gap between where you are and where you need to be.
There is a near-constant flow of new technologies and programs for business users. The choices can be overwhelming, and investments may not bring the ROI you had hoped it would. At Lang Company, we remove the mystery from technology and make it simple for your organization to fully leverage technology with our IT365 managed services program. Our IT365 Managed Services is customed designed to your specific needs and offers a comprehensive menu of services from day to day support to long term strategic planning and everything in between. You focus on running your business. We will take care of the IT and ensure you have the tools you need to succeed.
Don’t just take our word for it. Hear what our clients have to say:
“In 2015, we decided to outsource our IT services to the Lang Company and the return on investment has been tremendous. Instead of the knowledge of one person, we now benefit from the collective experience of a team of IT professionals who are very knowledgeable, friendly, and responsive.”
– Jenny Parks, KMA
Remote Monitoring & Maintenance
We called our managed services program IT365 because we are working to keep you running at top efficiency 24 x 7, 365 days a year. Just like a good medical doctor or auto mechanic, we stress preventive and proactive measures to catch small problems before they become catastrophic failures. By monitoring your devices, we make sure everyone is following best practices on security updates and security protection to protect them from cyber-attacks that can lead to data breaches or hostile intrusions. We also will monitor the physical performance of your devices. We can uncover and issue and make repairs before you even know there was a problem. We make sure all your infrastructure is protected and secure. The first step in using technology as a competitive advantage is to make sure you are doing everything you can not to have it bring your organization down.
Allow us to take precautions and keep a watchful eye on your systems. We’ll protect your productivity from behind the scenes.
Help Desk Solutions
Even with the best proactive measures in place, problems can occur. With our IT365 Managed Services, our goal is to fix the issue as soon as possible. Help is only a phone call away. We have knowledgeable analysts available and ready to address your problem as soon as they answer the phone. Our analysts have the tools and expertise needed to solve many of your issues in the most cost-effective manner. Our helpdesk is available 24/7/365.
Our Helpdesk is working behind the scenes maintaining your technology, but they are also the quickest way to solve many of your issues.
Our Helpdesk analysts are often the perfect answer to address most of your issues. Should you require on-site support, however, our field engineers are available and quick to respond. Whatever your need, our support services provide you with professional, expert technical support for an affordable and predictable monthly fee. All of our services come with guaranteed response times and incident resolutions.
Our virtual chief information officer (vCIO) services are one of the most affordable ways to leverage the critical knowledge of our IT professionals without taking on the expense that internal experts command. Your vCIO is your main account resource to help keep guide you through the planning and execution of your technology roadmap. They stay informed on the latest industry trends like security threats and new technologies that could be game-changers for your organizations or a waste of your precious resources. They also play the key role of continually meeting with you to make sure we are addressing issues in a timely manner and keeping you up to date on pressing issues. They guide you to consistent gains in utilizing technology with no surprises all for an affordable and predictable monthly payment.
We take the time to get to know your long-term business goals. This knowledge helps us create the best plan for using technology to achieve those objectives.
Even if you have your own in-house IT professionals, our IT365 team can work with them to monitor and maintain your technology and handle the nuisance problems that can create so many distractions during the day. You can focus your time and energy on those internal projects that can make a huge difference to your organization. You can also utilize our vCIO to keep you informed on industry trends and security items so you can make an informed decision without doing all the research yourself.
Security has quickly risen to one of the top concerns of any technology plan or strategy. The growth and sophistication of attacks by cybercriminals are increasing at an exponential rate. These cybercriminals are very talented people working around the clock to ransom or steal your information. It only takes one weakness in your defenses to bring your business to a complete halt with catastrophic results. We can help keep your network and information secure.
Studies show that 85% of companies who suffer a major data loss will ultimately close their doors. Lang Company is here to make sure that doesn’t happen to you with advanced security tools and programs.
Making sure you have the proper security precautions in place in this ever-changing landscape is a concern that requires constant diligence and monitoring. Our security assessment will identify problems that need to be addressed. Some of these may be simple one-time fixes and some may require implementing additional security measures by everyone in the organization. We will walk you through these to make sure you understand the vulnerabilities and the risks that they pose to your organization.
We utilize the best security tools in the industry to protect your technology AND we make sure you are maintaining those tools by frequent updates and forced compliance. We also train your staff to make sure they understand their role in preventing these attacks. We can run phishing simulations to see who on your staff may not be following these rules. We will also work with you to ensure you are in compliance with your industry regulations. Like everything we do, the best way to overcome a catastrophic loss is to prevent it from happening in the first place.
Disaster Recovery and Backup
In the past, backing up your data was primarily to guard against human error, natural disasters, or equipment malfunctions. Make a copy and keep it somewhere else was a solid plan. Today, with the growing threats from cyber criminals, even data back-up and disaster recovery planning needs to be more sophisticated than ever. Cyber criminals will work to infiltrate your back-ups and make them worthless. There are multiple elements and options to any disaster recovery plan, and we take care of all of them for you. Your BDR plan should fit the needs and budget of your unique organization. We will help you create the plan, test the plan, and maintain the plan as your organization changes. Lang Company delivers more than simple data backup—our disaster recovery serves as a part of a full business continuity planning.
Network Security Assessment
Often, in the world of technology, it is what you don’t know that poses the biggest risk to your important data. Many workplaces have potentially serious problems going on undetected in the background. An unknown user or device sitting on your network, an open port someone forgot to close or a device that is not receiving its security updates. Innocent oversights like these provide an opportunity for someone to access and lock-up your important information. Our network security assessment report will help identify these security issues.
We meet with your team and provide an assessment of your network. Take advantage of this chance to have a leader in the IT industry assess your systems.
Our assessment is quick and easy, will not disrupt your workers and leaves no foreign software on your network. It provides a wealth of information from open ports, unauthorized users, unsecure devices, and users who are not following standard security practices. It can also serve as a useful tool in uncovering equipment that may be failing or approaching obsolescence. Assessments like this are key to preventing issues like unauthorized access, interruption of business, or other costly technical problems. Our assessment will uncover these vulnerabilities, assess the resources you are using, and identify any software or applications that are no longer supported.
Don’t Miss Out on Enterprise-Level IT Services
Small- and medium-sized businesses can have the same IT support as larger corporations with Lang Company.Learn More
Our Managed IT Strategy Becomes Part of Your IT Team
One of the advantages of working with Lang Company is that it takes a burden off your overworked internal IT services. Our team works directly with yours to develop the best technology strategies. We let your team focus on company-specific projects that offer a major return on your time and investment, while we take care of the underlying network infrastructure and security of your applications and platform.
We also handle those nuisance calls from the person in accounting who can’t print or forgot their password. Our managed IT services in Kentucky and Indiana are committed to providing personalized customer service and take the time to help understand critical aspects of your IT requirements.
Consider us another member of your team. We never call in sick or take a vacation. We are available 24 × 7 × 365 days a year. We do all the grunt work that nobody else wants to do. We are well rounded in our knowledge base to quickly handle the common trouble call or provide valuable input in putting together a technology strategy. We also work cheap. In most cases, we are cheaper than hiring a tier 1 support person.
To learn more about our managed IT services, contact Lang Company today.