Modern Document Management Solutions with Superior Customer Support
Service technology has changed since we started in 1945 but our core belief of helping customers find ways to be more efficient has always been our guiding principle. We believe in building long term relationships with our customers and employees by providing value and making a difference for the better.
We know how important service is to our success. That is why we measure ourselves against the leading industry benchmarks. We consistently score near the top of the industry in First Call Efficiency, Net Promoter Score, Service Response Time, and Help Desk survey results. Our service is our difference.
Core Product and Services
We offer a comprehensive line of office systems, document solutions, and IT products from multiple award-winning manufacturers. We carefully select the products that offer the best value relative to price and features. Then, we are able to select the product that best fits your unique business needs to deliver a solution that delivers productivity and a great return on your investment.
Office Systems and Managed Print That Mean Business
Office printers and copiers offer still play an important role in the office especially now that scanning and input has become as important as printing. We are proud to represent leading manufacturers like HP, Konica Minolta and Copystar/Kyocera. We offer a full line of products from desktop printers to high-end production system including advanced offline finishing option.
With our Total Print Care managed print program, we analyze your entire print output and look for ways to align volume to the proper device based on operating cost. The results are higher productivity, lower operating costs and fewer bottlenecks in your workflow. We also can greatly streamline the time required to manage and administer your printers and copiers.
You Cannot Rest on Yesterday’s Results
We are always looking for ways to improve how your work gets done.Learn More
Our Managed IT Will Align Technology to Your Business Goals
There are many options when it comes to selecting your modern IT service provider. It can be difficult to know which one is the right fit for your company. At Lang Company, we remove the mystery with our IT365 platform and provide a personalized customer service experience.
Our dedicated team of experts provide a proactive approach to apply best practices that include remote monitoring and management of your network along with local and cloud-based data backup and disaster recovery. More importantly, we work side-by-side with you day-to-day to create and implement a technology strategy that allows you to invest in technology in order to maximize your return All of these methods work together to implement practical and realistic solutions in your workplace.
Why Choose Lang Company businesswoman talking on smartphone while using printer in office with colleague near by We can perform a free assessment of your network infrastructure to spot vulnerabilities and put together a technology plan to eliminate wasteful practices. Once you partner with us, we will regularly reassess your systems and network to keep you on the right path to the goals you have set. For managed IT services in Louisville, KY; Evansville, IN; Owensboro, KY; and Bowling Green, KY, reach out to Lang Company today. Learn more about our information technology program, IT365, here.
Managing the Document to Achieve Success
How an organization harnesses, manages, and uses information makes all the difference in your success. Document workflow and management software can make a dramatic difference in increasing knowledge sharing, eliminating errors and bottlenecks and keeping your team on point and on task. It also increases accountability and security while putting information where you need it most. At Lang, we offer award winning document management software from industry leaders like Square 9, Digitech, and Nuance. However, picking a great software does not necessarily translate to a successful document implementation.
At Lang Company, our job is to make sure your document management implementation is a success. We work with you from the beginning to identify workflow problem areas and help you create a document management strategy that your team will embrace and make dramatic improvements in the way you work.
Our Promise to You
We know that you are placing an enormous amount of trust in when you select Lang as your business partner. We take that trust seriously by providing the following promises.
- If you are dissatisfied with a product that is not performing up to manufacturer specifications, we will fix it or replace it with one that will.
- We will respond to your service needs in a timely manner or we will credit back a portion of your service maintenance fee.
- We won’t trap you with small print roll over contract extensions or burdensome penalties that handcuff you to us like some others do. We earn your business everyday!
- We won’t nickel and dime you with unexpected fees and outrageous price escalations.
- We will be there when you need us. From a live voice at the end of the phone up to the president of the company, we are available to assist you in any way we can.
We enjoy making a difference in the lives of our customers and their work environment. When we are able to combine hardware, software, and IT expertise to enhance your productivity or make your office more efficient and cost effective, we create the type of win–win relationships that lead to long-term business partnerships. DO BUSINESS BETTER WITH LANG!
To learn more about our products and services, contact Lang Company today.