[heading]Our Complete Line of Products[/heading]
We offer a comprehensive line of office systems, software, and IT products from award winning manufacturer’s like Konica Minolta, Kyocera, PaperCut, Nuance, and Square 9. From desktop printers to the most advanced production print and finishing systems, we have the equipment to get the job done. We are not tied to one manufacturer which allows us to pick and choose the system that best fits your needs and offers the best reliability and value.
[heading]Our Complete Line of Services[/heading]
All of our technicians are factory trained and certified from the manufacturers we represent. But we offer more than just the break/fix maintenance contracts on our copiers. With our Managed Print Services, Lang Professional Services, and IT365 Platform we can offer ways to reduce your IT department’s involvement in those pesky printer problems so you can focus on those high impact projects that are on your list.
[heading]Our Consultative Approach to Sales[/heading]
We enjoy making a difference in our customer’s work environment. When we are able to combine hardware, software, and IT expertise to enhance your productivity or make your office more efficient and cost effective, we create the type of win-win relationships that lead to long term business partnerships.
[heading]Our Proactive Approach to Customer Service[/heading]
In today’s demanding business environment, you cannot rest on yesterday’s results. We constantly look for ways to improve. Our technicians use a “total call” approach when working on your equipment. This review catches potential problems before they turn into service calls. Their performance is bench-marked against 208 other dealers in our industry. Our current “first call efficiency” ranks us in the top 20% in the country.
Our Customer Service Manager is one of the owners of our company. She believes her department is the most important department in the company. We love that about her. You will too. Every completed service call is followed by an email survey to make sure the call was closed to your satisfaction. We listen to your feedback. Every customer has an Application Specialist, BPO Analyst, and a vCIO who works with you and your sales representative to make sure the technology or solution you were promised is implemented to the fullest.
[heading]Our Long Term Agenda[/heading]
We still have one of our original customers from 1945, Jefferson County Public Schools. We always look to build our business by becoming a valuable business partner and providing the type of customer service that you can rely on to help you reach your goals year after year.
To contact us please click below or call us at 888.700.0237.