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OUR CUSTOMER SATISFACTION GUARANTEE
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For 65 years we have enjoyed doing business with our customers. Our focus on long term relationships has been a staple of our customer service program since day one. While other vendors will make you short term promises today, Lang Company is committed to your business for the long haul.
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Our guarantees cover every aspect of ownership when you purchase from Lang Company. We stand behind our product, and we stand behind our support.
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We guarantee your new equipment will perform to manufacturer’s standards for 5 years, or we will replace it.
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We guarantee we will respond to your service request in a timely manner, or we will discount your next service invoice.
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If your machine is down for more than 24 hours, you may request a free loaner until your machine is up and running.
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If your needs change, and you wish to upgrade your equipment early, you may do so without penalty
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