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Recipient of the Pro-Tech Service Award for 2017 Through Dedication to Service Excellence!
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The Cannata Report recognizes 2016’s leading manufacturers and industry executives at annual charity event; makes generous donation to cancer research and treatment. “The dealers gave Kyocera a 4.6 out of a possible 5.0,” said Frank G Cannata, CEO of The Cannata Report. “That’s an extremely impressive score, leading all manufacturers in the A4 category.” To read more about Kyocera and The Cannata Report click here.
According to Rick Taylor, President/CEO of Konica Minolta Business Solutions, “Konica Minolta has been named to the Dow Jones Sustainability World Index, (DJSI World), for the fifth year in a row in recognition of our economic, environmental and social performance. As an organization, we remain committed to preserving our planet and contributing to society. Read more here. Do Business Better with Lang, your authorized Konica Minolta Dealer.
Run of industry accolades continues with 5 major awards, including prestigious Superior Performance Award – Primary Vendor.
KYOCERA Document Solutions America was the big winner of this year’s Business Technology Association (BTA) Channel’s Choice Awards, taking home a total of five awards including the evening’s highest honor, the Superior Performance – Primary Vendor.
The award presentations were part of BTA’s 90th anniversary gala held in Kansas City’s spectacular Union Station. Guests included executives from many of the industry’s best known manufacturers, suppliers, and financial services organizations, as well as dealerships from across the country.
“We are extremely proud, honored and humbled to be recognized by BTA and the entire dealer community,” said Mark O’Hara, Vice President of Business Planning at KYOCERA Document Solutions America. “Receiving this award at this milestone event is especially gratifying.”
Over the last several years, Kyocera has amassed many industry accolades for its technological innovations, continuously pushing the standards of the ever-changing document imaging sector. However, the BTA awards hold special meaning because they represent the trust and approval of the independent dealer community.
“Our goal is to be the industry’s most dealer-focused company,” said Yukio Ikeda, longtime executive and new president and CEO of KYOCERA Document Solutions America. “To be honored by the dealer community is validation of everything we stand for.”
Kyocera picked up four other Channel’s Choice awards, topping the nationwide balloting in Corporate Support, Distribution, Product Line, and Inventory Performance.
“Since 1989, BTA has been recognizing vendors deemed most supportive of the dealer channel,” said BTA National President Dave Quint. “We congratulate Kyocera for distinguishing itself among its competitors.”
The Pro-Tech Promise
Service, Support and Satisfaction – Second to None!
The Pro-Tech Service Award recognizes Konica Minolta dealers who have demonstrated an exceptional commitment to customer support and satisfaction. The Pro-Tech Service standard is challenging – and the evaluation procedure is rigorous and far-reaching. “Konica Minolta is committed to assuring the highest performance standards across our organization,” says James Ingrassia, vice president, solutions support division, Konica Minolta Business Solutions U.S.A., Inc. “The Pro-Tech Service Award represents achievement of Konica Minolta’s highest standards for dealer service and proficiency.” Every element of the service operation is scrutinized, including technical expertise, inventory control, dispatch systems, management skills and customer satisfaction. This rigid standard is the reason our Pro-Tech Award has become such a powerful symbol of dedication and proficiency. Attaining Pro-Tech certification and becoming a member of the elite Pro-Tech group is indeed an honor.
You can count on Lang Company to give you our best effort, every day of the year – offering every Konica Minolta customer the benefit of a broad range of enhanced technical and management skills including:
Commitment & Confidence
As your Konica Minolta Pro-Tech dealer, we are committed to your satisfaction. The Pro-Tech award gives every Konica Minolta customer a distinct advantage: the assurance of knowing that Lang Company has the skills, the training and the dedication to keep your equipment operating at the peak of productivity. If you’re choosing a technology partner, that’s an advantage worth considering.
For an unprecedented ninth consecutive year, Konica Minolta has been awarded first place in the 2016 Brand Keys Customer Loyalty Engagement Index® in the “MFP Office Copier” category. Robert Passikoff, founder and president of Brand Keys, said “In a world where productivity and technology have merged into one fundamental business value, and in a category where customers are expecting more and more from office productivity technologies to help them meet their goals, Konica Minolta has managed to become not only a critical part of business success, but a brand that customers rely on.” The Lang Company, your Authorized Konica Minolta dealer, is dedicated to providing exceptional customer service and is proud to offer the Best In Class Konica Minolta products and services. Visit our Office Systems page to see the award wining products our customers have come to trust. Do Business Better!
Brand Keys is a New York-based brand engagement and customer loyalty research consultancy. Brand Keys’ annual customer engagement survey, now in its 21st year, evaluates how companies rank in customer loyalty and 64 product categories, according to 32,000 survey participants. We have once again been named as the leading brand for maintaining customer loyalty when measured against the “ideal” office copier business.